100% Satisfaction Guarantee!
Your complete satisfaction is our highest priority. Over the past decade, our valued customers have
helped us build Eventgroove into the leader in online ticket printing. We thank you.
We take great care to assure the highest quality products at affordable prices with fast
turnaround. If you are not satisfied with your order, please contact our Customer Support
Specialists at 855.798.0799. We will issue a full refund for the price of the product
minus the shipping fees or re-do your order: it's your choice.
As you can understand, certain circumstances are beyond our control, and unfortunately
cannot be covered by our customer satisfaction guarantee:
- Shipping delays due to terms defined by Canada Post, including weather, mechanical failure,
etc. (Please visit Canada Post for more information.)
- Spelling, punctuation or grammatical errors made by customers when entering text
or order information.
- Low resolution images uploaded or provided by the customer.
- Design errors introduced by the customer in the document creation process.
- Errors in user-selected options, such as paper colour and quantity.
A few other items to help:
- Colour Variation on Different Monitors. Unfortunately, we cannot match colours
viewed on different monitors. If you have any concerns about the colour tone
or print quality, we would be happy to overnight a sample kit.
- Proof Review. In the selection and order process, review your proof carefully
and correct any mistakes prior to submitting your order. While we do our best to
review your order, we cannot guarantee text and/or documents created by our customers.
- Processing and Shipping Times. Our processing and shipping times are prominently
displayed through the order process and on many pages of our site. Please read these
times carefully.
Thank you once again for being a part of Eventgroove. I also invite you to personally
contact me, Lance Trebesch (CEO) if at any time you are not completely satisfied with our
products and services: lance@eventgroove.ca.
Customer Reviews
Reviews by
Customer Reviews
Reviews by
March, 18
Fast efficient service
Fast efficient service
Gerald W.
March, 18
100 Club lottery tickets
Very happy with product, fast efficient service , will definitely order again
Gerald W.
March, 14
Easy process
Easy to order, fast delivery, exactly as promised!! Oh and good value for dollar - very pleased
Almut S.
March, 13
Beautiful design selection . Great
Beautiful design selection . Great price! Good quality! Fast delivery!
Meghan F.
March, 8
I'd use them again.
They identified a potential problem with my design, reached out to me and fixed it at no charge. The tickets arrived even quicker than promised. I am very happy with the tickets.
Kimberly W.
March, 6
Stress-free ticket sales management.
Easy to use and the suggested events were all related, which is cool. Please note: there is a processing fee, but it is reasonable.
Eventgroove has been used by my associates to provide tickets for several events. The convenience of a web link at which attendees can secure tickets is wonderful. It takes the work out of tracking ticket sales and managing the cash. I will definitely consider Eventgroove for my future events.
Loraine C.
February, 29
Stag and doe tickets
The template was very easy to work with and fill out to exactly how I wanted it. Customer service was quick, friendly and informative! Prices are great! I would definitely use eventgroove for future ticket printing needs
Felicia W.
February, 29
Professional ,fast and Easy
and a great product , will be a go to for some products from now on for sure .
Sam B.
February, 28
Excellent turn around time
Easy to fill out template and tickets arrived in my mailbox the next day. Excellent experience
Jen S.
February, 27
Great prompt service and wuality
Great prompt service and wuality
Len P.
February, 27
Jimmy Whiffen tickets
Good quality tickets and prompt service. Much appreciated
Len P.
February, 27
Deadly good service
Deadly good service
Wilma H.
February, 27
Beat prices and good quality
Beat prices and good quality product
Wilma H.
February, 26
Great product fast and user friendly
Created our own, very easy and user friendly. Tried a few other companies and this one was the best! Cost was great and shipping was fast. Product turned out better than expected!
Josie H.
February, 25
Ticket purchases
Great tickets and very good for the price. Stapled booklets make it difficult to write on stubs without folding them over. Overall very happy though.
Rory T.
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