100% Satisfaction Guarantee!
Your complete satisfaction is our highest priority. Over the past decade, our valued customers have
helped us build Eventgroove into the leader in online ticket printing. We thank you.
We take great care to assure the highest quality products at affordable prices with fast
turnaround. If you are not satisfied with your order, please contact our Customer Support
Specialists at 855.798.0799. We will issue a full refund for the price of the product
minus the shipping fees or re-do your order: it's your choice.
As you can understand, certain circumstances are beyond our control, and unfortunately
cannot be covered by our customer satisfaction guarantee:
- Shipping delays due to terms defined by Canada Post, including weather, mechanical failure,
etc. (Please visit Canada Post for more information.)
- Spelling, punctuation or grammatical errors made by customers when entering text
or order information.
- Low resolution images uploaded or provided by the customer.
- Design errors introduced by the customer in the document creation process.
- Errors in user-selected options, such as paper colour and quantity.
A few other items to help:
- Colour Variation on Different Monitors. Unfortunately, we cannot match colours
viewed on different monitors. If you have any concerns about the colour tone
or print quality, we would be happy to overnight a sample kit.
- Proof Review. In the selection and order process, review your proof carefully
and correct any mistakes prior to submitting your order. While we do our best to
review your order, we cannot guarantee text and/or documents created by our customers.
- Processing and Shipping Times. Our processing and shipping times are prominently
displayed through the order process and on many pages of our site. Please read these
times carefully.
Thank you once again for being a part of Eventgroove. I also invite you to personally
contact me, Lance Trebesch (CEO) if at any time you are not completely satisfied with our
products and services: lance@eventgroove.ca.
Customer Reviews
Reviews by
Customer Reviews
Reviews by
March, 25
Arrived within in a week
Arrived within in a week
Kim L.
March, 25
Great job!
Great job!
Kim L.
March, 24
amazing
amazing
Danielle B.
March, 24
quick and easy
I just needed a simple design with quick delivery and everything was exactly as advertised. The process was simple and I'm very happy with the product.
Danielle B.
March, 20
Compact
I like the compact size of the tickets, easy to transport. Nice Vibrant color
Jamie S.
March, 16
Great company and products
Eventgroove is amazing. I work for a non-profit organization, belive me placing orders is super easy and affordable; also, the delivery is fast. I thoroughly recommend them.
Oh I forgot to mention that they give discounts to non-profit organizations!
YMCA L.
March, 15
Excellent quality and great price.
Excellent quality and great price. Shipped faster than expected. Have recommended to others.
Sue R.
March, 15
Stag & Doe tickets
The tickets we received were high quality and very affordable. Would definitely use Eventgroove again and have recommended to others.
Sue R.
March, 14
I ordered wristbands for our
I ordered wristbands for our event. The ordering process is simple, the product is good quality and arrived quickly.
Thanks!
Doug K.
March, 14
Amazing
Great quality, was a really great experience, will use for future events.
Erin O.
March, 14
Raffle tickets
Great value and the quality was fantastic for our event.
Michelle P.
March, 11
Excellent product
Excellent product easy to customize and really fast and great price
Georgios T.
March, 9
Good Customer Service.
Purchased two different style of tickets and although they were sent to me pretty quickly, one type of tickets was never delivered. So when I called to ask where they were it was no issue to print more and received them two days later. That is good customer service. Things happen, people make mistakes. It's what you do to fix them that will bring people back or not.
Jessica Z.
March, 8
YOU GUYS ROCK! Was delivered
YOU GUYS ROCK! Was delivered at my door so fast. Looks even better in person. Absolutely thrilled. Will be telling all of my friends and family about Eventgroove
Kaitlin F.
March, 8
HAPPY!!!!!
You guys ROCK! The tickets look even better in person and was delivered at my door so fast. Thank you again. Will definitely be recommending you to friends and family
Kaitlin F.
Previous
Next