100% Satisfaction Guarantee!
Your complete satisfaction is our highest priority. Over the past decade, our valued customers have
helped us build Eventgroove into the leader in online ticket printing. We thank you.
We take great care to assure the highest quality products at affordable prices with fast
turnaround. If you are not satisfied with your order, please contact our Customer Support
Specialists at 855.798.0799. We will issue a full refund for the price of the product
minus the shipping fees or re-do your order: it's your choice.
As you can understand, certain circumstances are beyond our control, and unfortunately
cannot be covered by our customer satisfaction guarantee:
- Shipping delays due to terms defined by Canada Post, including weather, mechanical failure,
etc. (Please visit Canada Post for more information.)
- Spelling, punctuation or grammatical errors made by customers when entering text
or order information.
- Low resolution images uploaded or provided by the customer.
- Design errors introduced by the customer in the document creation process.
- Errors in user-selected options, such as paper colour and quantity.
A few other items to help:
- Colour Variation on Different Monitors. Unfortunately, we cannot match colours
viewed on different monitors. If you have any concerns about the colour tone
or print quality, we would be happy to overnight a sample kit.
- Proof Review. In the selection and order process, review your proof carefully
and correct any mistakes prior to submitting your order. While we do our best to
review your order, we cannot guarantee text and/or documents created by our customers.
- Processing and Shipping Times. Our processing and shipping times are prominently
displayed through the order process and on many pages of our site. Please read these
times carefully.
Thank you once again for being a part of Eventgroove. I also invite you to personally
contact me, Lance Trebesch (CEO) if at any time you are not completely satisfied with our
products and services: [email protected].
Customer Reviews
Reviews by
Customer Reviews
Reviews by
July, 24
Fast delivery. Good service
Fast delivery. Good service
Phu H.
July, 24
Event Ticket & Poster Print
Good service. They print as what I want. Fast delivery.
Phu H.
July, 23
Event tickets
It was easy, fast, cost effective and the quality it top notch. Super fast delivery time! I was very impressed for my first time using Eventgroove. I will use them again.
Colin L.
July, 22
Excellent!!
The service and tickets are wonderful, every time!
Kelly L.
July, 18
Easy reordering once I figured
Easy reordering once I figured it out.
That took a while. Nice if there was instruction with steps.
Overall: Excellent quality and speedy service.
Came before the order was scheduled.
Ellen N.
July, 18
Excellent! Speedy service!
Excellent! Speedy service!
Ellen N.
July, 14
So much better than expected
Using these as wedding social tickets… from the process to the final product itself I am so impressed with my experience. Been receiving so many compliments on the tickets! Thanks for making it easy
Daria D.
July, 10
Awesome service as always
Awesome service as always
Steve S.
June, 28
Great product, great price, easy
Great product, great price, easy to use. Thanks!
Gail K.
June, 28
Fast and efficient service
Fast and efficient service
Leston L.
June, 28
Fast service
They were fast and efficient
Leston L.
June, 26
Exactly what i want
Exactly what i want
Mélanie B.
June, 25
Jimmy Whiffen tickets
Tickets were perfect
Leonard P.
June, 19
Easy and fast and reasonably priced
This is our second time ordering and the process was just as easy as it was the first time. We ordered 12 different bands in various colours with holograms, an image and text. Shipping was fairly fast (though we paid for priority).
One thing to note is if you include text as part of the security feature, depending on how tight you secure the band, most of the text may end up covered. This is only a potential concern if you have to repeat wristband colours like we did.
Next time, I would consider using a different image per band (the image is less likely to be covered unless you put it on a child’s wrist). And I will also make sure the first word in my text is unique.
Tip: if you order weeks in advance, you will save on shipping costs.
Jennifer W.
June, 13
Thanks
Gas efficient and awesome pricing. Definitely going to use again for our yearly events
MIKE B.
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